userdoc:tt_queuemetrics

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userdoc:tt_queuemetrics [2018/12/20 07:17]
mkeuter [QueueMetrics Live - Hosted Solution]
userdoc:tt_queuemetrics [2018/12/20 10:21]
mkeuter
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 It should work with most versions of AstLinux however a relatively recent version is recommended. It should work with most versions of AstLinux however a relatively recent version is recommended.
  
-!!Note ->!! This guide is for a separate 'Off Box' installation only. It also does not go into detail on the setting up of Queue Metrics itself.+!!Note ->!! This guide is for a separate 'Off Box' installation only ((at the end of this page you'll also find the changes needed for a hosted QM Live solution)). It also does not go into detail on the setting up of Queue Metrics itself.
 This guide needs to be read in conjunction with the QueueMetrics documentation found [[https://www.queuemetrics.com/manual_list.jsp/|Here]]. As of writing, this documentation did need some updating as the installation procedure is not seamless.  This guide needs to be read in conjunction with the QueueMetrics documentation found [[https://www.queuemetrics.com/manual_list.jsp/|Here]]. As of writing, this documentation did need some updating as the installation procedure is not seamless. 
  
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   secret = ** password **   secret = ** password **
   deny = 0.0.0.0/0.0.0.0   deny = 0.0.0.0/0.0.0.0
-  permit = ** QM Server IP Address **/255.255.255.255 +  permit = ** QM Server IP Address **/255.255.255.255  ; not needed for QM Live (hosted) 
-  permit = 127.0.0.1/255.255.255.255 ;<- This is necessary for access by the Unitracker for outgoing calls+  permit = 127.0.0.1/255.255.255.255              ; <- This is necessary for access by the Unitracker for outgoing calls
   read = system,call,log,verbose,command,agent,user,originate   read = system,call,log,verbose,command,agent,user,originate
   write = system,call,log,verbose,command,agent,user,originate   write = system,call,log,verbose,command,agent,user,originate
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 } }
 </code> </code>
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  • userdoc/tt_queuemetrics.txt
  • Last modified: 2020/06/08 22:59
  • by mknill